Pending is not confirmed

A booking can be received while the supplier is still processing it. A stay is confirmed only when the supplier reference and status agree. A proposed alternative is not final until confirmed.

Before you decide

Review the room, occupancy, taxes and rate rule together. Availability is not held until the booking is confirmed.

Schedule changes and rebooking depend on the airline event, ticket rule and available seats.

Check the pickup point, scheduled time and provider status before relying on a transfer.

Journal